SHIPPING POLICY

Last Updated: October 6, 2026

Thank you for shopping with Lintley. This Shipping Policy explains how orders are processed and shipped.

By placing an order through our website, you acknowledge and agree to the terms below.

1. ORDER PROCESSING

Orders are generally processed within 1-2 business days after payment has been successfully received.

Processing times are estimates and are not guaranteed.

Orders may take longer to process during periods of high order volume, holidays, promotional events, supplier delays, or circumstances outside our reasonable control.

Once an order has entered processing, we may not be able to make changes to the order or cancel it.

2. SHIPPING TIMES

After an order has been processed, estimated delivery times may vary depending on the destination, shipping method, carrier, supplier, and other circumstances.

Estimated shipping times are provided for informational purposes only and are not guaranteed delivery dates.

Delays may occur because of:

• Carrier delays
• Customs processing
• Weather
• Holidays
• Transportation disruptions
• Incorrect or incomplete addresses
• High shipping volumes
• Supplier or fulfillment delays
• Other circumstances outside our reasonable control

A shipping delay does not automatically qualify an order for a refund or cancellation.

3. TRACKING INFORMATION

When available, tracking information will be provided to the customer after the order has been shipped.

Tracking information may take some time to update after an order is shipped.

Lintley is not responsible for inaccurate or delayed tracking updates provided by shipping carriers.

4. SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your shipping information before placing an order.

We are not responsible for delays, failed deliveries, returned packages, or additional shipping costs resulting from:

• Incorrect addresses
• Incomplete addresses
• Outdated addresses
• Incorrect apartment or unit numbers
• Incorrect postal codes
• Other inaccurate information provided by the customer

If a package is returned because of an incorrect or incomplete address, the customer may be required to pay additional shipping costs before the package can be reshipped.

5. LOST, STOLEN, OR MISDELIVERED PACKAGES

If tracking information indicates that a package was successfully delivered to the shipping address provided by the customer, Lintley is not responsible for packages that are subsequently lost, misplaced, or stolen.

Customers should first check with household members, neighbors, building management, mailrooms, and the shipping carrier when a package is marked as delivered but cannot be located.

If a package appears to have been lost in transit before delivery, please contact us so that we can review the situation.

6. SHIPPING CARRIERS

Orders may be shipped using different carriers and fulfillment services depending on the product, destination, availability, and fulfillment location.

We do not guarantee that a particular carrier will be used unless specifically stated at checkout.

Once an order has been transferred to a shipping carrier, delivery is subject to the carrier’s policies and procedures.

7. MULTIPLE PRODUCTS / MULTIPLE SHIPMENTS

If an order contains multiple products, items may be shipped separately and may arrive at different times.

Customers may receive multiple tracking numbers for a single order.

Receiving one item before another does not necessarily mean that an item is missing.

8. INTERNATIONAL SHIPPING

If international shipping is offered, orders may be subject to customs inspections, import duties, taxes, VAT, brokerage fees, or other charges imposed by the destination country.

Unless specifically stated otherwise at checkout, these charges are the responsibility of the customer.

[STORE NAME] is not responsible for delays caused by customs.

Customers are responsible for ensuring that the products they order may legally be imported into their destination country.

9. REFUSED OR UNCLAIMED PACKAGES

If a customer refuses delivery or fails to claim a package, any resulting return shipping costs, customs charges, or other fees may be deducted from any refund that may otherwise be available, to the extent permitted by applicable law.

Refusing or abandoning a package does not automatically qualify the customer for a refund.

10. SHIPPING DAMAGE

If an item arrives visibly damaged, please contact us within 7 days of delivery and provide photographs of the product and packaging.

Damage claims will be reviewed in accordance with our Refund & Return Policy.

11. DELIVERY ESTIMATES AND LIABILITY

All shipping and delivery estimates are estimates only.

Lintley does not guarantee that orders will arrive by a particular date unless we have expressly provided a guaranteed delivery commitment in writing.

To the maximum extent permitted by applicable law, we are not responsible for losses, damages, expenses, or delays resulting from circumstances outside our reasonable control, including carrier delays, customs delays, weather, natural disasters, strikes, transportation disruptions, supplier delays, or other unforeseen circumstances.

Nothing in this policy is intended to limit any rights or remedies that cannot legally be excluded under applicable law.

12. CONTACT

If you have questions regarding your order or shipping, please contact us:

Lintley
Email: Lintleysupport@gmail.com

Please include your order number when contacting us about an existing order.

By placing an order through Lintley, you acknowledge that you have read and agreed to this Shipping Policy.